What categories are included in the online catalog?
Our online catalog contains either branded or generic medications. Our catalog is subdivided into several categories with medications for its treatment.
How to place an order through your service?
It is rather simple to complete an order through our online service. First of all, select a health-related product, put into a shopping cart, proceed to checkout, pay for an order and complete it. Pay for order and wait for the parcel to come.
Do you require a prescription?
If the drug is intended for sale with a prescription we require it as well.
Do you charge fees for shipping?
In the majority of cases, the shipping fee is fixed and specified in the shopping cart. Sometimes, the shipping fees may be changed depending on locations, destinations, possible delays and etc. If you want to know more details contact our support group, please.
Is your shipping international?
We ship medications internationally. The list includes almost all countries except for some Asian states. If you doubt the possible point of the delivery you are welcome to get the details from our customer care department.
What companies bring parcels?
We cooperate only with reliable online services. Regular or express delivery will bring your parcels in the shortest possible time frames. The maximum delivery period is 30 days.
What if the package is lost, damaged or some items are missing?
The first step is to contact our support group and explain to them the problem you come across with. Then, the operator will explain to you whether you are eligible to get a refund or reshipment.
What shipping options do you offer?
At the moment, we bring parcels by means 2 shipping options: Trackable Courier Service (5 – 9 days) and Airmail service (14 – 21 days). The tracking is available in the case of express delivery only.
What if I still haven’t received my order?
If you select express courier system, you can track the order using your ID number. If you choose regular delivery the tracking is not possible, unfortunately. The maximum delivery time is 30 days. If your parcel doesn’t come in time you are welcome to contact our customer care department.
What payment options do you accept?
The following payment options are accepted: Visa, MasterCard, Diners Club, Discover, American Express, JCB, and E-Checks.